Bikes and Life Race Day Service Help Center

Frequently Asked Questions

Online bookings for on-site service (tune ups, adjustments, etc.)

What time should I arrive to drop off my bike?

Where do I bring my bike when I arrive?

Do I need to bring my order confirmation?

Are parts included in the price of my service booking?

How long does it take to get my bike serviced?

Can I wait for my service to be finished?

How will I know when my bike is ready?

How do I cancel my order?

Online orders for pickup at the event

How do I pick up my order?

Can I purchase additional items when I pickup on-site?

Do I need to bring my order confirmation?


What forms of payment do you accept on-site?

Do I get a receipt of my order?

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